
About the campaign
Ulta Beauty wanted ongoing awareness around its key brand moments, a larger social following and a real sense of community among beauty consumers, but it had no existing creator collective to draw on. Obviously read the gap as structural rather than creative: in a category where sustained creator presence, not one-off campaigns, drives visibility, a national retailer needed a standing cohort that stayed active across the whole calendar instead of concentrating impact in a single window.
Obviously built Ulta Beauty's first brand collective, 50 creators chosen through an extensive application process, spanning all 50 US states across three tiers. The agency sourced and vetted the roster, then sustained it for twelve months as an operating system rather than a list: MasterClass training sessions, a dedicated Facebook group and monthly brief touchpoints tied to Ulta's tentpole campaign moments kept the creators productive and retained.
Tying briefs to existing brand moments spread the program across the year, and the tiered structure engineered retention rather than assuming it. Platforms are not disclosed in the available sources. Obviously reports more than 3,100 unique content pieces, 5.2 million total impressions and 143,000 new followers for the @ultabeauty account over the year-long partnership; these figures are self-reported and not independently verified.
Case in 60 seconds
Ulta Beauty wanted ongoing awareness around key brand moments, a bigger social following and a sense of community among beauty consumers, but had no existing creator collective structure.
A managed, geographically diverse creator cohort can keep a national retailer visible across the whole year, rather than concentrating impact in a single campaign window.
Build Ulta Beauty's first brand collective: 50 creators chosen through an extensive application process, spanning all 50 US states across three tiers.
Obviously sourced and vetted the creators, then sustained the cohort for 12 months with MasterClasses, a dedicated Facebook group and monthly brief touchpoints tied to tentpole campaign moments.
The agency reports 3,100+ pieces of unique content, 5,200,000 total impressions and 143,000 new followers for the @ultabeauty account over the year-long partnership.
Strategy Breakdown
The primary strategy-learning section — interpretation, not a press-release summary.
Creative & Execution System
Assets & channels
- Creator-produced social content (platforms not disclosed)
- Dedicated Facebook group for the collective
- MasterClass training sessions
- 12 monthly campaign briefs
Partners
- Obviously (lead agency)
Participation mechanic
- Extensive application process to select 50 creators
- Three creator tiers with geographic and audience diversity
- Content tied to Ulta Beauty's tentpole campaign moments
Creator role
- Brand advocates producing ongoing content across a 12-month partnership
Results & Evidence
| Metric | Value | Result type | Confidence |
|---|---|---|---|
| Total impressions | 5,200,000 | Reach | Agency reported |
| New followers (@ultabeauty) | 143,000 | Audience growth | Agency reported |
| Clicks | 26,000+ | Traffic | Agency reported |
Why Obviously's strategy worked
- 1
Always-on ambassador programs need an operating system, not just a roster: tiers, monthly briefs and training gave 50 creators a repeatable rhythm for a full year.
- 2
Creator retention was engineered rather than assumed, through MasterClasses, a dedicated Facebook group and a predictable monthly briefing cadence.
- 3
Geographic diversity was a deliberate selection criterion matched to a national retailer's footprint, not an incidental outcome.
- 4
Tying briefs to existing tentpole brand moments spread the program's impact across the calendar instead of one campaign window.



