
About the campaign
TIAA needed to raise awareness of the retirement savings gap and rebuild brand awareness after losing 10% market share among its key audience in 2022. A system of inequities means the people who most need retirement savings are least served by it: 30% of working American women and 54% of Black Americans do not have enough saved to retire. Retirement is a low-salience category for young audiences, and most people are unaware of the scale of the gap, so the first job was making the statistics unavoidable in the feeds young audiences already watch, rather than in finance media.
Influential assembled a dream team of 50 women's college basketball players, including Dontavia Waggoner, Caroline Ducharme and the Cavinder twins, to front the #RetireInequality message through in-feed posts, video and livestreams on Instagram and TikTok, with The Martin Agency as partner. Matching female athletes to a campaign about women's financial inequality gave the work credibility finance-brand content rarely has, and a 50-player squad created volume and repetition rather than relying on a single hero partnership.
The activation sat inside a wider TIAA platform that also spanned TV, streaming, a Wyclef Jean single and an Essence Festival presence. Influential reports Instagram engagement 939% above benchmark, video 91% above the finance and insurance benchmark, 99% positive or neutral sentiment, and Cavinder twins livestreams drawing 15K viewers and 40K likes. All figures are self-reported, the benchmarks are undefined, and independent coverage documents the wider platform but not Influential's activation.
Case in 60 seconds
30% of American women in the workforce do not have enough savings to retire, and the figure rises to 54% for Black Americans. TIAA needed its #RetireInequality message in front of audiences who do not follow finance content, after losing market share among its key audience in 2022.
Women's college basketball players speak directly to young women with real credibility, and the fight for equality in sport mirrors the retirement equality message the campaign carries.
Assemble a dream team of 50 women's college basketball players to turn the fight for retirement equality into a social conversation.
The squad, including Dontavia Waggoner, Caroline Ducharme and the Cavinder twins, created in-feed posts, video and livestreams on Instagram and TikTok in support of TIAA's #RetireInequality campaign, with The Martin Agency as partner.
Per Influential, Instagram in-feed engagement ran 939% above benchmark, video outperformed the finance and insurance benchmark by 91%, sentiment was 99% positive or neutral, and the Cavinder twins livestreams drew 15K+ viewers and 40K likes. No figures are independently verified.
Strategy Breakdown
The primary strategy-learning section — interpretation, not a press-release summary.
Creative & Execution System
Assets & channels
- Instagram in-feed posts
- Instagram video
- TikTok content
- Creator livestreams
Partners
- Influential
- The Martin Agency
- TIAA
Participation mechanic
- Athlete-created posts, video and livestreams published under the #RetireInequality banner on the athletes' own channels
Creator role
- 50 women's college basketball players, including Dontavia Waggoner, Caroline Ducharme and the Cavinder twins, fronted the message to their own audiences
Results & Evidence
| Metric | Value | Result type | Confidence |
|---|---|---|---|
| Instagram in-feed post engagement rate vs benchmark | 939% higher | engagement | Agency reported |
| Instagram video vs finance and insurance benchmark | outperformed by 91% | organic views | Agency reported |
| Content sentiment | 99% positive or neutral | sentiment | Agency reported |
| Cavinder twins livestream viewers | 15K+ | reach | Agency reported |
| Cavinder twins livestream likes | 40K | engagement | Agency reported |
Why Influential's strategy worked
- 1
Matching messenger to message, female athletes fronting a campaign about women's financial inequality, gave the work credibility that finance-brand content rarely has.
- 2
A 50-player squad created volume and repetition across feeds instead of relying on a single hero partnership.
- 3
Livestreams added an interactive layer, with the Cavinder twins streams drawing 15K+ viewers and 40K likes per the agency.
- 4
Purpose framing, the right to retire with dignity and security, travels better on social than product messaging in a low-interest category.
- 5
The activation sat inside a wider TIAA platform spanning TV, audio, music and events, so the social conversation compounded other workstreams.



