
About the campaign
The North Face wanted its presence at UTMB, the flagship ultra-trail race in Chamonix, to become a unifying storytelling moment that drove engagement, visibility and community energy across all markets and platforms. At a heavily sponsored tentpole event, its content competes with the race's own coverage and every other sponsor for the same week of attention. SAMY's reading was that endurance coverage defaults to splits, rankings and results, while the audience's real attachment is to the human drama of the race, so the human side of endurance, athletes' grit, connection and triumph, moves a broad social audience more than performance data.
SAMY placed emotion over performance and built an emotionally charged social ecosystem around race week, told through athlete and fan voices rather than the brand alone. During the 25 to 31 August 2025 race week it ran over 100 Instagram Stories, athlete collaborations and community reposts across Instagram, Facebook and Strava, with live community management to surface standout content and fuel real-time conversations as the race unfolded.
Treating the event as a storytelling platform rather than a sponsorship placement gave the brand a week of ownable content, though it required live staffing during the window, and Strava worked as a distribution channel in its own right for an outdoor brand. SAMY reports the campaign drove 65% of total organic engagements, a 1,684% month-on-month reach increase for Instagram Stories, 63% of total reach across channels and the top post of 2025 on Strava, though every figure comes from the agency's own archived case page, the percentages are published without denominators or time windows, and no independent source credits the work.
Case in 60 seconds
The North Face wanted its presence at UTMB, the flagship ultra-trail race in Chamonix, to become a unifying storytelling moment that drove engagement, visibility and community energy across all markets and platforms.
The human side of endurance, athletes' grit, connection and triumph, moves a broad social audience more than race performance data does.
Place emotion over performance and build an emotionally charged social ecosystem around the race, told through athlete and fan voices rather than the brand alone.
Over 100 Instagram Stories, athlete collaborations and community reposts across Instagram, Facebook and Strava, with live community management during race week to surface standout content and fuel real-time conversations.
SAMY reports the campaign drove 65% of total organic engagements, a 1684% month-on-month reach increase for Instagram Stories, 63% of total reach across all channels, and the top post of 2025 on Strava. All figures are self-reported.
Strategy Breakdown
The primary strategy-learning section — interpretation, not a press-release summary.
Creative & Execution System
Assets & channels
- 100+ Instagram Stories
- Athlete collaboration posts
- Community reposts
- Strava posts
- Facebook posts
Partners
- The North Face sponsored athletes
Participation mechanic
- Community reposts of fan and athlete content
- Real-time engagement with fans during the race
Creator role
- Sponsored athletes told the race story through collaborations, with fan voices amplified alongside them
Results & Evidence
| Metric | Value | Result type | Confidence |
|---|---|---|---|
| Share of total organic engagements | 65% | engagement | Agency reported |
| Instagram Stories reach increase (MoM) | 1684% | reach | Agency reported |
| Share of total reach across all channels | 63% | reach | Agency reported |
| Strava recognition | Top post of 2025 on Strava | platform recognition | Agency reported |
Why SAMY's strategy worked
- 1
Treating a tentpole sporting event as a storytelling platform rather than a sponsorship placement gave the brand a week of ownable content, but it required live staffing during the event window.
- 2
Emotion-led framing of endurance sport, grit, connection and triumph, gave a broad social audience a reason to engage beyond race results.
- 3
A multi-voice model, athletes plus fan reposts plus the brand, spread the storytelling load and kept feeds active throughout race week.
- 4
Strava worked as a distribution channel in its own right for an outdoor brand, with SAMY claiming the top post of 2025 on the platform.
- 5
Live community management converted a scheduled sporting event into a real-time conversation instead of a content archive.



