Stannah LiftStyle Icon

PR & Communications

Bottle launched the Stannah 158 stairlift with Dame Zandra Rhodes, reporting 955K social reach, 2.82m+ earned media reach and a 51% increase in share of voice.

955KSocial reach
2.8M+Earned media reach
51%Increase in share of voice
2.82m+Earned media reach
3-page spreadMetro coverage

About the campaign

Stairlifts carry stigma as purely medical devices associated with loss of independence and decline, so design-conscious consumers delay adoption and people who value style resist a product that actually enables independent living. That clinical image meant stairlifts had never appeared in national lifestyle or design media, even as Stannah prepared to launch its premium, design-led 158. Bottle's view was that in stigma-shaped categories information rarely changes perception while fame and culture do, so an authentic endorsement from a famous designer who genuinely needed the product could reframe ownership as an empowering design decision.

Bottle partnered with Dame Zandra Rhodes, the 85-year-old fashion designer who genuinely needed a stairlift, and installed the Stannah 158 in her London Rainbow Penthouse as a confident design choice. A single in-home shoot with a Getty photographer and Bottle's in-house creative team produced editorial features, POV reels, behind-the-scenes content and a collaborative Instagram announcement post across brand and talent accounts. Earned coverage ran across Metro, including a three-page spread, The Telegraph with syndication to Yahoo and MSN, Design Insider and a THIIS front cover.

The work landed because authenticity turned a branded collaboration into a credible design and independence story, and one shoot fed earned media, talent social and owned channels at once, each with a distinct job. Rhodes' own network, including Lulu Guinness, engaged organically to compound reach. Bottle reports 955K social reach, 3,214 engagements, 16 pieces of coverage with 2.8m+ reach and share of voice up from 45% to 68%; every figure is agency self-reported, and the launch date, budget and commercial impact are not disclosed.

Case in 60 seconds

Stairlifts carry stigma as purely medical devices, so design-conscious consumers delay adoption. Stannah needed to launch the design-led 158 to audiences who had never considered stairlifts relevant.

If the barrier to stairlift adoption is perception, the solution must be cultural: in stigma-shaped categories, information rarely changes perception, fame and culture do.

Partner with Dame Zandra Rhodes, an 85 year old fashion designer who genuinely needed a stairlift, and install the Stannah 158 in her London Rainbow Penthouse as a confident design decision.

An in-home shoot with a Getty photographer and Bottle's in-house creative team produced editorial features, POV reels, behind-the-scenes content and a collaborative Instagram announcement post.

The agency reports 955K social reach, 3,214 engagements, 16 pieces of coverage with 2.82m+ reach including a 3-page Metro spread, and share of voice up from 45% to 68%. Self-reported, not independently verified.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

Design-aware consumers who had never considered stairlifts relevant to them, reached through lifestyle and design media and through Zandra Rhodes' engaged Instagram community of over 100,000 followers.
Stairlifts are associated with loss of independence and decline, so people who value style and individuality resist a product that actually enables independent living.
The category's clinical image meant stairlifts had never appeared in national lifestyle or design media, and design-conscious consumers delayed adoption despite the 158's premium, design-led build.
Stannah, with over 150 years helping people enjoy their homes, positioned the 158 as a design choice for a stylish home rather than a reluctant medical purchase.
An authentic endorsement from a famous designer who genuinely needed the product reframes ownership as an empowering design decision, which product information alone cannot achieve.

Creative & Execution System

Assets & channels

  • Editorial photography for national and lifestyle media
  • Social-first video including POV reels
  • Collaborative Instagram announcement post across brand and talent accounts
  • Behind-the-scenes imagery for ongoing brand storytelling

Partners

  • Bottle (strategy, PR and in-house creative)
  • Dame Zandra Rhodes (talent)
  • Getty photographer
  • Stannah engineers (installation)

Participation mechanic

  • Zandra Rhodes' celebrity network, including Lulu Guinness and other fashion and cultural figures, engaged organically with the collaborative post, extending reach beyond paid distribution

Creator role

  • Authentic product user fronting editorial and social storytelling from her own home

Results & Evidence

MetricValueResult typeConfidence
Total social reach955KreachAgency reported
Earned media reach2.82m+reachAgency reported
Share of voice51% increasebrand visibilityAgency reported
Metro coverage3-page spreadoutputAgency reported

Why Bottle's strategy worked

  1. 1

    In categories shaped by stigma, cultural relevance moves perception where product information cannot; a famous designer choosing a stairlift said more than any feature list.

  2. 2

    Authenticity carried the endorsement: Zandra Rhodes genuinely needed the stairlift, which turned a branded collaboration into a credible design and independence story.

  3. 3

    One in-home shoot, with editorial and in-house creative teams working side by side, produced assets for earned media, talent social and owned channels at once.

  4. 4

    A structured channel hierarchy, earned media first, talent social for amplification, trade press for sector credibility, matched each channel to a distinct job.

  5. 5

    The talent's own network compounded reach: organic engagement from fashion and cultural figures extended the collaborative post well beyond paid distribution.