#SouthwestSaysAloha

Influencer Marketing

Mainland influencers unveiled Southwest's first-ever Hawaii routes, then Hawaii-based creators took over their Instagram Stories to drive pre-sale tickets.

3MEngagement
56MImpressions
$0.03Cost per engagement

About the campaign

Southwest Airlines was launching its first-ever flights to Hawaii and needed awareness plus pre-sale ticket purchases for routes it had never flown, in airports where rivals already served the islands. Hawaii reads as an aspirational, distant trip, and rivals already flew there from the same Bay Area airports, so Southwest had to make its launch feel like an event. HireInfluence worked from the insight that mainland audiences book a winter getaway when they can picture the trip, and that Hawaii-based creators can show the islands more credibly than an airline can.

The answer was #SouthwestSaysAloha, a surprise influencer unveiling of the new routes and pre-sale. Six hand-selected mainland west coast influencers announced the routes and pre-sale availability to audiences they already held, then paired Hawaii-based creators took over those influencers' Instagram Stories to show things to see and do in the islands. The takeovers supplied the inspiration and the unveiling supplied the offer in the same feed, at the moment inspiration peaked.

Pairing destination-local creators with audience-holding mainland creators combined reach with credibility, and the real route launch gave creators something concrete to announce. The campaign ran on Instagram. HireInfluence reports 56M impressions, 3M engagements and a $0.03 cost per engagement. Every figure comes from the agency's own case page, which does not date the campaign, the influencer count is internally inconsistent, and pre-sale ticket impact was not disclosed, so the effect on the commercial goal cannot be independently assessed.

Case in 60 seconds

Southwest was launching its first-ever flights to Hawaii and needed awareness plus pre-sale ticket purchases for routes it had never flown, in airports where rivals already served the islands.

Mainland audiences book a winter getaway when they can picture the trip, and Hawaii-based creators can show the islands with more credibility than an airline can.

#SouthwestSaysAloha, a surprise influencer unveiling of the new routes and pre-sale, followed by Hawaii-based creators taking over the mainland influencers' Instagram Stories.

Six hand-selected mainland west coast influencers announced the routes and pre-sale availability, then paired Hawaii-based influencers ran Stories takeovers showing things to see and do in Hawaii.

The agency reports 56M impressions, 3M engagements and a $0.03 cost per engagement. Pre-sale ticket impact was not disclosed and no figure is independently verified.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

Mainland travelers in Southwest's west coast launch markets who were considering winter getaway trips to Hawaii, reached through influencers they already followed.
Based on the available evidence, Hawaii reads as an aspirational, distant trip, and the campaign used real vacation emotion from local creators to make it feel like a bookable plan rather than a daydream.
Other airlines already flew to Hawaii from the same Bay Area airports, so Southwest entered as a newcomer on routes competitors had served for years and had to make its launch feel like an event.
The airline opening Hawaii to its mainland customer base for the first time, with creators, not the brand's own channels, carrying the announcement.
A pre-sale gives audiences a concrete action to take at the moment inspiration peaks. The takeovers supplied the inspiration and the unveiling supplied the offer in the same feed.

Creative & Execution System

Assets & channels

  • Instagram Stories takeovers
  • Influencer announcement content on Instagram

Partners

  • HireInfluence (agency)
  • 6 mainland west coast influencers
  • Hawaii-based influencers (6 described in the strategy copy)

Participation mechanic

  • Surprise unveiling of new routes and pre-sale availability
  • Hawaii-based creators taking over mainland creators' Instagram Stories

Creator role

  • Announce the new routes and pre-sale tickets
  • Show audiences things to see and do in Hawaii

Results & Evidence

MetricValueResult typeConfidence
Impressions56MreachAgency reported
Engagement3MengagementAgency reported
Cost per engagement$0.03efficiencyAgency reported

Why HireInfluence's strategy worked

  1. 1

    Pairing destination-local creators with audience-holding mainland creators combines reach with credibility, a structure that fits travel launches.

  2. 2

    Anchoring the program to a real news moment, a first-ever route launch with a public pre-sale, gave creators something concrete to announce instead of generic brand content.

  3. 3

    Stories takeovers put local knowledge of Hawaii directly in front of mainland audiences at the moment tickets became available.

  4. 4

    Hand-selecting and pairing vetted creators, as the agency describes, kept the island content first-hand rather than repurposed brand assets.