Singapore Changi Airport | Social Stunt

Influencer Marketing

Vero staged a two-day real-time influencer quest at Changi Airport to make Vietnamese travelers see it as a destination, reporting 11M paid reach and 1M engagements.

11MPaid reach
625KRecap video views
1MTotal engagements
200KEngagement on earned channels

About the campaign

For many Vietnamese travelers, Singapore's Changi Airport was merely a stop on the way to somewhere else, not a destination in its own right, despite its wide range of amenities. Airports are seen as infrastructure to pass through, and standard influencer review content about airport facilities is easy to scroll past. Vero's read was that a typical review would not shift that perception, but a story unfolding in real time inside the airport could pull audiences into its attractions with a sense of urgency.

So Vero staged a narrative-driven social stunt over two days at Changi in January 2024. Influencer ST Son Thach and his crew went on a real-time mission to find actress Ninh Duong Lan Ngoc, who had been spotted exploring the airport, with her sightings driving the storyline through the terminal's attractions. The quest was told through the influencers' posts, stories and live videos, seeded across eight community groups and Changi's owned channels and backed by paid amplification. A recap video released afterwards captured the stunt for audiences who missed it live.

The missing-star premise gave audiences a reason to follow a multi-day activation rather than glance at one post, turning the airport's attractions into the backdrop instead of the subject, and the real-time cadence converted into fan-made content and news pick-ups. The campaign ran across social feeds, earned media, paid amplification and Changi's owned channels, though the specific platforms are not named in the source. Vero reports 11M paid reach, 1M total engagements, 625K recap video views and 200K engagements on earned channels; all figures are self-reported, and no perception or business outcomes were published.

Case in 60 seconds

For many Vietnamese travelers, Changi Airport was merely a stop in their journey, not a destination in its own right, despite its wide range of amenities and attractions.

A typical influencer review would not shift perception; a story unfolding in real time inside the airport could pull audiences into its attractions with a sense of urgency.

A narrative-driven social stunt: influencer ST Son Thach and his crew go on a real-time mission to find the missing actress Ninh Duong Lan Ngoc, who was spotted exploring Changi Airport.

A two-day real-time event at Changi Airport in January 2024, told through the influencers' posts, stories, and live videos, promoted with eight community groups, Changi's owned channels, and paid amplification.

Vero reports 11M people reached via paid, 1M total engagements, 625K recap video views, and 200K engagements on earned channels, plus fan-made content and news pick-ups. All figures are self-reported.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

Vietnamese family travelers and young, affluent individuals, groups for whom Changi was a transit stop rather than a reason to travel.
Changi is internationally renowned, but for Vietnamese travelers its reputation as a hub overshadowed its value as a place worth exploring.
Airports are seen as infrastructure to pass through, and standard influencer review content about airport amenities is easy to scroll past.
Changi played the stage and the destination, its attractions becoming the settings of an unfolding story rather than items in a review.
A real-time quest with a missing-person premise creates urgency and repeat check-ins, turning passive viewers into followers of a story and prompting fan-made content.

Creative & Execution System

Assets & channels

  • Real-time social media posts, stories, and live videos from the influencers
  • Recap video extending the activation's life
  • Changi Airport owned channels
  • Paid amplification
  • Earned media and news pick-ups

Partners

  • ST Son Thach and his crew
  • Ninh Duong Lan Ngoc
  • Eight community groups

Participation mechanic

  • Audiences followed the live search for the missing actress in real time
  • Fan-made content and conversations around the storyline

Creator role

  • ST Son Thach as protagonist leading the on-site quest
  • Ninh Duong Lan Ngoc as the missing star whose sightings drove the storyline

Results & Evidence

MetricValueResult typeConfidence
Paid reach11MreachAgency reported
Total engagements1MengagementAgency reported
Recap video views625KviewsAgency reported
Earned channel engagements200KengagementAgency reported

Why Vero's strategy worked

  1. 1

    A suspense narrative, here a missing-star quest, gives audiences a reason to follow a multi-day activation rather than glance at a one-off post.

  2. 2

    Replacing the standard influencer review with a story made the airport's attractions the backdrop of the content instead of its subject.

  3. 3

    Seeding through eight community groups and the client's owned channels widened distribution beyond the two stars' followings.

  4. 4

    Real-time posts, stories, and live videos created urgency that converted into fan-made content and news pick-ups.

  5. 5

    A recap video captured the stunt for audiences who missed it live, adding 625K reported views after the event.