
About the campaign
SearchKibble, a Yahoo-powered search engine that routes its ad revenue to animal rescues and shelters, had no consumer recognition and faced one of the hardest asks in digital products: persuading people to change their default search behaviour, a switch that requires real motivation rather than passing awareness. NeoReach's strategy leaned on two reinforcing observations: pet content on TikTok carries a built-in organic distribution advantage, and pet-owner communities hold a strong pre-existing emotional connection to animal welfare, making them a natural audience for a product whose entire proposition is helping shelters. Crucially, the cause is the mechanic here rather than a marketing overlay, every search generates food donations, which gave creators a values-aligned story to tell instead of a feature pitch in an era of cause-washing scepticism.
The agency ran the campaign in two phases, first seeding awareness of the charitable cause among TikTok pet audiences, then activating seven macro-influencers featuring dogs and at least one cat to publish branded content under the #searchkibble hashtag, each with a call to action to download the Chrome extension.
NeoReach reports 954K impressions, 273K hashtag views, 116K engagements and a 2.3x ROI; download numbers and budget were not disclosed, and the results rest on the agency's own reporting.
Case in 60 seconds
SearchKibble, a Yahoo-powered search engine that routes ad revenue to animal rescues and shelters, had no broad consumer recognition and needed both awareness and Chrome extension downloads to grow its user base.
Pet-owner communities on TikTok carry a strong pre-existing emotional connection to animal welfare, making them a natural audience for a cause-led product whose entire proposition is helping shelters — per NeoReach's strategic rationale.
Give pet-focused TikTok creators a genuine charitable story to tell rather than a straightforward product pitch, anchoring campaign content around the branded hashtag #searchkibble.
NeoReach deployed seven macro-influencers featuring dogs and at least one cat across two phases: Phase 1 built awareness of the charitable cause, Phase 2 ran the influencer content activations on TikTok.
The campaign reported 954K impressions, 273K views of #searchkibble, 116K engagements, and a 2.3x ROI. Chrome extension download numbers and campaign budget were not disclosed, and results have not been independently verified.
Strategy Breakdown
The primary strategy-learning section — interpretation, not a press-release summary.
Creative & Execution System
Assets & channels
- TikTok creator videos featuring dogs and at least one cat, per NeoReach case study
- Branded hashtag #searchkibble used as primary tracking and aggregation mechanism, per NeoReach case study
Partners
- NeoReach (lead agency, influencer campaign management and talent sourcing; self-reported attribution only — source)
- Seven unnamed TikTok macro-influencers per NeoReach case study
Participation mechanic
- Creator posts tagged with #searchkibble on TikTok, per NeoReach case study
- Call to action to download the SearchKibble Chrome extension and set it as default browser, per NeoReach case study
Creator role
- Macro-influencers (paid; seven creators) producing original TikTok content featuring pets and weaving in the SearchKibble charitable proposition, per NeoReach case study
Results & Evidence
| Metric | Value | Result type | Confidence |
|---|---|---|---|
| Total impressions | 954K | Reach | Agency reported |
| #searchkibble hashtag views | 273K | Reach | Agency reported |
| Total engagements | 116K | Engagement | Agency reported |
| Return on investment (ROI) | 2.3x | Efficiency | Agency reported |
Why NeoReach's strategy worked
- 1
A clearly articulated social cause can substitute for brand equity in early-stage awareness campaigns, giving creators a narrative their audiences find worth sharing — particularly when the cause is structurally embedded in the product rather than layered on as marketing. Source: NeoReach case study.
- 2
Matching platform to content category concentrates reach where audience affinity already exists. NeoReach cited TikTok's organic affinity for pet content as a primary selection criterion, and the resulting impression and engagement figures suggest the alignment was productive.
- 3
Macro-influencers provide the raw reach needed to move awareness metrics for a brand with no prior recognition, even when the campaign budget and audience targeting details are not disclosed. Seven creators across two phases generated 954K impressions per NeoReach's report.
- 4
Hashtag-centric measurement (#searchkibble with 273K views per NeoReach) offers a simple, visible proxy for campaign reach but does not capture downstream conversion behaviour. Brands in analogous situations should layer in conversion tracking (e.g., extension install attribution) from the start.
- 5
A two-phase structure — cause awareness before product activation — may help prime audiences emotionally before asking them to take a concrete action such as a browser extension download, though the commercial impact of this sequencing cannot be assessed without download data.



