SBB x Kingfluencers Campaign

Influencer Marketing

Kingfluencers sold two SBB rail passes by documenting the trips rather than the tickets, reporting an 11.32% engagement rate across 40 posts.

11.32%engagement rate
6'420'788impressions
98'270engagements
40posts over four months in two phases
16creators across three tiers

About the campaign

SBB was promoting two products designed for young travellers, the Friends Day Pass for groups of up to four and the GA Night for evening and overnight services, with the explicit objective of increasing sales. Rail passes are bought on price, and price is the least interesting thing about them, so a campaign that led on cost would have been accurate and ignorable.

Kingfluencers inverted the emphasis. The creators documented the trips rather than the tickets, spontaneous outings around Switzerland, places worth finding, decisions made at short notice, and the passes appeared as the thing that made the trip affordable rather than the subject of the post. Sixteen influencers, 5 micro, 7 mid-tier and 4 macro, published 40 posts on Instagram and TikTok over four months in two phases. Running two phases across four months rather than one burst matters for a travel product, since the purchase follows the impulse to go somewhere, and the impulse has to be caught when it arrives.

The engagement rate is the headline the agency does not lead with. At 11.32% it is roughly double anything else in this portfolio, where 2 to 6% is the normal band. Travel content in Switzerland has a natural advantage, because the footage is worth watching on its own terms, and a viewer engaging with a lake or a mountain pass is also engaging with the pass that reaches it.

Kingfluencers reports 6,420,788 impressions, 4,093,031 reach and 98,270 engagements at 11.32%, from 40 posts across four months. SBB's marketing communications manager is quoted on the closeness the work created with the audience. Increasing sales of both products was the stated objective and no sales or pass activation figure is given, and all figures are self-reported.

Case in 60 seconds

SBB was promoting two products designed for young travellers, the Friends Day Pass for groups of up to four and the GA Night for evening and overnight services, with the explicit objective of increasing sales.

Rail passes are bought on price, and price is the least interesting thing about them, so a campaign that led on cost would have been accurate and ignorable.

Invert the emphasis and let the pass appear as the thing that made the trip affordable rather than as the subject of the post.

Sixteen influencers, 5 micro, 7 mid-tier and 4 macro, published 40 posts on Instagram and TikTok over four months in two phases, documenting spontaneous outings around Switzerland, places worth finding and decisions made at short notice.

Kingfluencers reports 6,420,788 impressions, 4,093,031 reach and 98,270 engagements at an 11.32% engagement rate.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

Swiss Gen Z travellers who move in groups, decide at short notice and are priced out of spontaneity more often than they are short of places to go.
Spontaneity is the appeal and cost is the obstacle, so a product that removes the obstacle should not spend its campaign talking about the obstacle.
Public transport marketing describes tickets, timetables and conditions, none of which is a reason anyone gets on a train.
SBB positioned itself as the enabler of freedom and spontaneity, with Switzerland as the place worth going and the passes as what makes going possible.
Desire precedes the purchase. Showing a lake, a mountain pass or a night return home creates the wish that the pass then answers, which is the reverse of leading with the price.

Creative & Execution System

Assets & channels

  • Instagram creator posts
  • TikTok creator posts
  • Trip and hidden gem content

Partners

  • Kingfluencers

Participation mechanic

  • Spontaneous trips planned at short notice
  • Group travel on the Friends Day Pass
  • Evening and night journeys on the GA Night

Creator role

  • 5 micro influencers
  • 7 mid-tier influencers
  • 4 macro influencers

Results & Evidence

MetricValueResult type
Impressions6'420'788impressions
Reach4'093'031reach
Engagements98'270engagement
Engagement rate11.32%engagement_rate
Posts published40output
Creators activated16output

Why Kingfluencers's strategy worked

  1. 1

    Documenting the trip rather than the ticket puts the product where the decision actually happens, at the moment someone wants to go somewhere.

  2. 2

    Running two phases across four months matters for a travel product, since the purchase follows the impulse to go somewhere and the impulse has to be caught when it arrives.

  3. 3

    A tiered roster of 16 covers both the reach of larger accounts and the everyday plausibility of smaller ones, which suits a product bought in groups.

  4. 4

    Swiss travel footage is worth watching on its own terms, which is a genuine structural advantage the campaign used rather than fought.