Dexcom Super Bowl

PR & Communications

Allison Worldwide backed Dexcom's Super Bowl debut with an integrated PR and influencer effort that made it the most searched ad of the night and drove 1.2m visits to Dexcom.com.

1.2mDexcom.com visits
21,649Ad search interactions

About the campaign

Dexcom, a global med tech company, develops and manufactures continuous glucose monitoring (CGM) technology that changes how people living with diabetes manage their condition. Despite those benefits, CGM awareness and adoption remained low. The insight behind the campaign was that a category stuck at low awareness needed one of the world's biggest stages, so the brand's Super Bowl debut became the catalyst for a national conversation about real-time glucose monitoring.

Allison Worldwide took a fully integrated approach to introduce Dexcom to the national stage in a way the agency describes as bold, human and culturally relevant. The Super Bowl commercial sat at the center, surrounded by PR and influencer activity that the agency calls the most successful PR and influencer effort in Dexcom's history. The page does not name the influencers involved, the platforms used, or the year of the broadcast.

The structure worked by wrapping a single high-attention TV moment in earned and social support, so the conversation continued beyond the broadcast and showed up in search behavior. The Harris Poll named Dexcom the #1 commercial for perceived quality and trustworthiness, it became the most searched ad of the night, and the agency reports 1.2m Dexcom.com visits alongside a Searched Ad figure of 21,649 whose measurement window is not defined. All information comes from the agency's own case page, which reports these four headline stats but no engagement, coverage or sales data.

Case in 60 seconds

Dexcom's continuous glucose monitoring technology had game-changing benefits for people living with diabetes, but CGM awareness and adoption remained low.

Awareness and adoption of continuous glucose monitoring remained low despite its benefits, so the brand went to one of the world's biggest stages to change that.

Introduce Dexcom to the national stage through a Super Bowl commercial debut that felt bold, human and culturally relevant, and use that moment to spark a conversation about real-time glucose monitoring.

A fully integrated Super Bowl debut backed by PR and influencer support, which the agency calls the most successful PR and influencer effort in Dexcom's history.

The Harris Poll named Dexcom the #1 commercial for perceived quality and trustworthiness, it became the most searched ad of the night, and the agency reports 1.2m Dexcom.com visits.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

People living with diabetes and the wider national Super Bowl audience the debut commercial addressed.
Despite the stated benefits of CGM technology, awareness and adoption remained low, so the brand took the conversation about diabetes to one of the world's biggest stages.
A medical device brand making its Super Bowl debut had to feel bold, human and culturally relevant rather than clinical, according to the agency's framing.
Dexcom is a global med tech company that develops and manufactures continuous glucose monitoring (CGM) technology, positioned as leading the change in how people manage diabetes.
The agency describes the Super Bowl debut as a catalyst to spark a meaningful conversation about the power of real-time glucose monitoring, using national attention to address low CGM awareness.

Creative & Execution System

Assets & channels

  • Super Bowl commercial
  • PR and influencer activity (platforms not stated)

Partners

  • Allison Worldwide

Participation mechanic

  • Not stated

Creator role

  • Influencers supported the Super Bowl debut; specific creators and content are not stated

Results & Evidence

MetricValueResult typeConfidence
Dexcom.com visits1.2mdemandAgency reported
Ad search interactions21,649demandAgency reported

Why Allison Worldwide's strategy worked

  1. 1

    Using a Super Bowl debut as the centerpiece gave a low-awareness medical technology category a national stage.

  2. 2

    Framing the spot around people living with diabetes, bold, human and culturally relevant in the agency's words, tied the media moment to the product's purpose.

  3. 3

    Surrounding the TV spot with integrated PR and influencer support extended the moment beyond the broadcast itself.

  4. 4

    Search behavior, the most searched ad of the night, gave the brand a demand signal beyond ad exposure.