Got2b: Influencer Management Campaign

Nativa ran a social listening and influencer seeding campaign for Got2b that produced a single user-generated Instagram video with over 25,000 organic engagements in one day.

Case in 60 seconds

Got2b did not know how Hispanic consumers felt about its hair products, and its marketers wanted engagement that read as authentic rather than advertised, which ruled out the paid message push a hair brand would normally reach for.

The campaign appears to turn on the fact that hair color and styling are already a live conversation among Latino social media users, so a brand that listens for those conversations can join one in progress rather than starting its own.

Nativa built the work around what it calls Nimble Response, a variation of the traditional Surprise and Delight approach, in which the brand reacts to people already talking about hair rather than recruiting them to talk about it.

Nativa used social listening to identify influential Latinos discussing hair color, styles and trends, then sent them personalized care packages of branded swag and hairstyle inspiration, and recipients posted their own content, largely on Instagram.

Nativa reports that 49% of social media users who received branded care packages created UGC posts, averaging 1.6 posts per care package, and that one user-generated Instagram video garnered over 25,000 organic engagements in just one day.

Strategy Breakdown

The primary strategy-learning section — interpretation, not a press-release summary.

Hispanic consumers, described on the page as influential Latinos discussing hair color, styles and trends on social media.
Hair color and styling carry personal and cultural meaning in the conversations Nativa surfaced, so a brand entering that space with a paid message risks reading as an intruder, which is why the work started from listening rather than from a media buy.
Hair product marketing usually runs on demonstration and claim, and the page indicates Got2b lacked a read on how Hispanic consumers felt about its products, so the brand needed sentiment before it needed a message.
Got2b acted as the sender of a personal gift rather than as an advertiser, because the care package of swag and hairstyle inspiration gave the recipient something to react to while leaving the content decision entirely with them.
Based on the available evidence, the work assumes that people who already post about their hair will post about a product that arrives unasked, and the reported 49% posting rate and 1.6 posts per care package are the page's support for that assumption.

Creative & Execution System

Assets & channels

  • Instagram

Partners

  • Nativa (lead_agency)

Participation mechanic

  • Recipients of the personalized care packages of branded swag and hairstyle inspiration created and posted their own content about the brand, with many posting multiple times.

Results & Evidence

MetricValueResult type
average posts per care packageThis led to an average of 1.6 posts per care package, significantly boosting Got2b's organic reach and brand visibility within the Hispanic community.reach
organic engagements on a single Instagram videoA single user-generated Instagram video from a 19-year-old aspiring singer and college student from California garnered over 25,000 organic engagements in just one day.engagements
share of care package recipients who created UGC posts49% of social media users who received branded care packages created UGC posts for the brand, with many posting multiple times.performance

Why Nativa's strategy worked

  1. 1

    Seeding product to people already discussing a category converts at a rate worth planning against, because Nativa reports 49% of care package recipients posted, which makes the gift itself the brief rather than a contract with the creator.

  2. 2

    An average of 1.6 posts per care package suggests that unbriefed recipients often post more than once, so a seeding programme's output is better modelled per package than per person.

  3. 3

    The single 25,000 engagement video came from a 19-year-old singer and student rather than a named professional creator, which reads as evidence that audience composition matters more than follower scale in this mechanic.