Sprout Social

  • Chicago, Illinois, United States
  • 1001-5000 employees
  • Other

Sprout Social is a publicly traded social media management platform used by 30,000+ brands, covering publishing with ViralPost send-time optimization, a Smart Inbox, premium analytics, and paid reporting across nine networks. Sprout AI spans AI Assist content tools and Trellis, an AI agent for cross-channel insights. Customers include Atlassian, Canva, HP, UNICEF, and Kraft Heinz.

Customer stories

Honda boosted social engagement 251% with dialogue

Results

40

Hours per month saved

91%

High quality engagement

251%

Increase in community engagement

pay.com.au drove 529% social growth with customer stories

Results

98%

Response rate

529%

Compound annual growth

ScottsMiracle-Gro cuts response time 50% with social care

Results

381%

Increase in action rate

91%

Decrease in time to action

50%

Decrease in time to resolve

GRDC reached 63% of young farmers, 101% of target engagement

Results

63%

Boost engagements

101%

Growth video views

79%

Increase impressions

VCU cut content creation time by 15 hours weekly

Results

15

Minutes saved per post

Paychex unified social teams, cut response time 67%

Results

15 minute

Sla response

$300,000+

Emv generated

67%

Sla response reduction

Care to Beauty scaled influencer reach 10x, 75% ROI

Results

75%

Reduction in time spent

10x

Increase in influencer attributed

Randstad boosted social engagement 400% with community focus

Results

400%

Social media growth

60

Hours saved per month

45%

Social media engagement growth

Disobey grew gaming client communities by 10,000+

Results

400M

Impressions

10,000

Social media posts

2000+

Influencers collaborated

Papa Johns cuts response time 50% with social listening

Results

830+

Hours saved annually

600+

Cases managed per week

50%

Improvement in response rate

Sprout Social cut costs $16k with AI alt text

Results

$16,000

Value time saved

72

Hours saved per quarter

$132,000

Value time saved annually

RNIB staff performed 720 social media tasks independently

Results

720

Hours time saved