
Brand24
Brand24 is a social listening tool tracking 25 million+ online sources in real time for 4,000+ brands, with audience demographics, reputation scoring, and topic analysis. The AI Brand Assistant answers questions directly from project data and the Anomaly Detector explains mention spikes. Customers include Samsung, Uber, IKEA, Intel, and H&M.
Customer stories

Social selling and customer acquisition through social media monitoring to find repair service leads
Results
212%
Conversion increase
20-30
Monthly repairs increase

Social selling for client acquisition by monitoring software development technology keywords
Results
€100,000+
Roi
€100k
Deal closed

Social listening for product development feedback and campaign monitoring during new app rollout
Results
90%
Likes growth
250%
Shares increase
11%
New users increase

Digital PR and SEO optimization through social media monitoring for backlink opportunities and campaign tracking
Results
10-15
Unlinked mentions found monthly

Social media monitoring and community management for a platform with 500,000+ members
Results
170,000
Mentions tracked
500K+
Community members

AI visibility optimization and content strategy guidance to increase presence in AI-powered search results and chatbot recommendations
Results
+6pp
Brand score
7.65% → 57%
Gpt brand score
5 → 3.2
Gemini median position
