Brand24

  • Wrocław, Dolnośląskie, Poland
  • 51-200 employees
  • Social Sentiment Platform

Brand24 is a social listening tool tracking 25 million+ online sources in real time for 4,000+ brands, with audience demographics, reputation scoring, and topic analysis. The AI Brand Assistant answers questions directly from project data and the Anomaly Detector explains mention spikes. Customers include Samsung, Uber, IKEA, Intel, and H&M.

Customer stories

Social selling and customer acquisition through social media monitoring to find repair service leads

Results

212%

Conversion increase

20-30

Monthly repairs increase

Social selling for client acquisition by monitoring software development technology keywords

Results

€100,000+

Roi

€100k

Deal closed

Social listening for product development feedback and campaign monitoring during new app rollout

Results

90%

Likes growth

250%

Shares increase

11%

New users increase

Digital PR and SEO optimization through social media monitoring for backlink opportunities and campaign tracking

Results

10-15

Unlinked mentions found monthly

Social media monitoring and community management for a platform with 500,000+ members

Results

170,000

Mentions tracked

500K+

Community members

AI visibility optimization and content strategy guidance to increase presence in AI-powered search results and chatbot recommendations

Results

+6pp

Brand score

7.65% → 57%

Gpt brand score

5 → 3.2

Gemini median position

Social media monitoring for KPI tracking, customer service, and social selling to identify potential clients