Tesco Changing Places Disabled Influencer Instagram Campaign

Influencer Marketing

Purple Goat Agency worked with 11 disabled influencers on Instagram to raise awareness of Changing Places facilities in Tesco stores, and reports 4.2M impressions.

4.2MImpressions
608.1KEngagements
14.7KClicks

Case in 60 seconds

Tesco needed to raise awareness of the Changing Places facilities now available in its stores, so the message had to reach the disabled community those facilities serve and land as practical help rather than as brand promotion.

The page frames the campaign around lived experience, because disabled influencers could speak about how Changing Places facilities make things easier for themselves, so the message rested on first-hand authority rather than on brand claims about access.

Purple Goat Agency built the campaign on disabled influencers speaking authentically about Changing Places facilities, and paired their content with a Nielson report so that the effect on familiarity and brand perception was measured rather than assumed.

Purple Goat Agency worked with 11 disabled influencers, who produced 79 pieces of content on Instagram across feed posts, reels, IGTV and stories, while a paid campaign supported the content and a Nielson report tracked its impact.

Purple Goat Agency reports 4,194,352 impressions, 608,136 engagements, 14,692 clicks and a Net Sentiment Score of +77, and says the Nielson report showed uplift in familiarity with Tesco installing the toilets and in perception of the brand.

Strategy Breakdown

The disabled community as a whole, reached through disabled influencers on Instagram, with the aim of raising awareness of the Changing Places facilities now available in Tesco stores.
Tesco takes the role of a provider of practical access rather than a sponsor of a cause, because the campaign promoted facilities installed in its own stores, which the Tesco quote on the page ties to advertising that represents everyone.
Disabled audiences give weight to peers describing how a facility makes things easier for them, so the agency cast disabled influencers who could speak from their own experience rather than presenters describing the toilets from outside.

Creative & Execution System

Assets & channels

  • Instagram

Partners

  • Purple Goat Agency

Results & Evidence

MetricValue
Impressions4.2M impressions
Engagements608.1K engagements
Clicks14.7K clicks
Net Sentiment Score+77 Net Sentiment Score
Influencers11 influencers
Pieces of Content79 pieces of content

Why Purple Goat Agency's strategy worked

  1. 1

    Casting disabled influencers for a disability access message adds authority and can lower paid costs, because the agency reports a CPC more effective than similar campaigns with non-disabled influencers and a CPM below its target.

  2. 2

    Pairing creator content with a Nielson report lets a brand track shifts in familiarity and perception rather than relying on engagement counts alone, which gives an awareness brief an outcome measure beyond impressions.