Meltwater
Meltwater is a global media, social, and consumer intelligence platform used by PR, communications, marketing, and insights teams. Founded in Oslo in 2001, the platform ingests 500 million+ pieces of content per day from 270,000+ news sources, 25,000+ podcasts, 15+ social channels, plus TV, radio, and print, applying AI through Mira Studio and GenAI Lens. Mira is the generative AI layer, with Mira Studio turning real-time signals into briefs and reports, Mira Companion as the in-product assistant, and the Meltwater Agent for Microsoft 365. GenAI Lens extends visibility into LLM outputs, tracking how ChatGPT, Gemini, Claude, Perplexity, Grok, and DeepSeek portray brands and the journalists shaping those narratives. The platform is ISO 27001, ISO 27701, and ISO 42001 certified, the latter for AI management. Customers in 125+ countries include Google, LVMH, AstraZeneca, Pernod Ricard, Danone, H&M, and Publicis Groupe.
Meltwater
Monitor brand mentions across news, social, and AI outputs
Meltwater is a global media, social, and consumer intelligence platform used by PR, communications, marketing, and insights teams. Founded in Oslo in 2001, the platform ingests 500 million+ pieces of content per day from 270,000+ news sources, 25,000+ podcasts, 15+ social channels, plus TV, radio, and print, applying AI through Mira Studio and GenAI Lens. Mira is the generative AI layer, with Mira Studio turning real-time signals into briefs and reports, Mira Companion as the in-product assistant, and the Meltwater Agent for Microsoft 365. GenAI Lens extends visibility into LLM outputs, tracking how ChatGPT, Gemini, Claude, Perplexity, Grok, and DeepSeek portray brands and the journalists shaping those narratives. The platform is ISO 27001, ISO 27701, and ISO 42001 certified, the latter for AI management. Customers in 125+ countries include Google, LVMH, AstraZeneca, Pernod Ricard, Danone, H&M, and Publicis Groupe.
Capabilities
Mira Studio (generative AI workspace)
Mira Companion
GenAI Lens (LLM brand visibility tracking)
Explore+ (unlimited social listening)
Custom Scoring
Spike Detection
Sentiment Analysis
Social Echo
Newsletters
AI Overviews
Comparative Reports
AI Assistant for Boolean Searches
Image Recognition & Analytics
Visual Enrichments (OCR, logo, celebrity, emotion, object, NSFW)
15-month rolling social data archive
Real-Time Media & Social Data API
Automated Reporting Workflows
BI Connectors (Power BI, Looker Studio)
Media Database (GDPR-friendly journalist contacts)
Press Release Distribution (100+ newslines)
Team Collaboration
CRM Functionality (PR contacts and media lists)
PR Assistant (generative AI press release drafting)
AI Journalist Search
Robust Boolean Search
Customizable Alerts
Build Custom Dashboards
Shareable Dashboards
Audience Segmentation
Brand Analysis & Trend Detection
Social Influencer Discovery
Advanced Influencer Analytics
Influencer Campaign Management Hub
Influencer ROI Measurement
AI Influencer Discovery
AI Visual Search
Suggested Influencers
Social Writing Assistant
DALL-E 3 Image Generator
Best Time to Publish
AI Tags
AI Content Clusters
AI Daily Digests
AI Explainers
Contextual Analysis Cards
Mobile App (iOS, Android)
Meltwater Agent for Microsoft 365
Supported networks
TikTok
YouTube
X
Twitch
Customer stories
AutoTrader South Africa
AutoTrader SA cuts monitoring time by 70,000+ posts
70,000+
Vehicle Listings
4M
Monthly Website Visits
Western Union
Western Union monitors 550,000 sources in 200+ countries
550,000
Agent Locations
80,000
Media Mentions Per Month
200+
Countries And Territories
Reboot Online
Reboot Online boosted pitch wins 25% with research data
25%
Research Efficiency Boost
Ankama
Ankama doubled media coverage in under a year
650
Press Mentions Q1
1700
Press Mentions Q4
40%
Open Rates Targeted
Starlight Children's Foundation
Starlight Foundation raised $446.7K with parent influencers
$446.7K
EMV
19
Posts
49.9K
Engagements
8
Influencers
Akind
Akind doubled marketing productivity with influencer tools
50%
Time Savings
100%
Productivity Boost
4%
Follower Growth Rate
Brote
Brote captures 20x more brand mentions faster
20 minutes
Report Compilation
West Virginia International Yeager Airport
Yeager Airport's canine program reaches 19 countries
2B
Total Reach
140x
Growth In Social Media
1,600+
Traditional Media Mentions
144K
Media Mentions For Wildlife
Plan International
Plan International built Girls Get Equal across 12 countries
34.2M
Children Reached
CF Montréal
CF Montréal tracked 14,000 mentions during rebrand
40%
Neutral Sentiment
35%
Negative Sentiment
25%
Positive Sentiment
14K
Relevant Reactions Worldwide
Detroit Metro Airport
Detroit Metro Airport cuts support team from 10 to 3
34M
Passengers Handled
Canon
Canon cuts influencer campaign costs by $9,000
$9,000
Agency Fees Saved
37%
Campaign Performance Improvement
Have a customer story to share?
Submit a case study and we'll review it against our scoring framework. Verified stories appear here on your profile.
Submit a case study